Terms and Conditions
Introduction
Welcome to Orien Gloves.
These Terms and Conditions explain the rules for using our website and placing orders for our products.
By accessing our website or placing an order, you agree to follow these terms.
If you do not agree with these terms, please do not use our website or services.
About Our Company
Orien Gloves is a manufacturer and wholesaler of custom leather gloves based in Pakistan. We specialize in producing high-quality gloves for industries such as woodworking, welding, grilling, butchering, construction, and other professional uses.
We supply products to customers worldwide.
Products and Custom Orders
Most products offered by Orien Gloves are custom-made or produced according to customer specifications.
Customers are responsible for providing correct details such as:
- Design
- Size
- Material
- Quantity
- Logo or branding requirements
Once production begins, changes may not always be possible.
Minimum Order Quantity
Because we are a manufacturer and wholesaler, some products may require a minimum order quantity (MOQ). The minimum quantity depends on the product type and customization requirements.
Customers will be informed about the MOQ before order confirmation.
Pricing
All prices are provided based on:
- Product type
- Material
- Design complexity
- Quantity ordered
Bulk orders may qualify for discounted pricing.
Prices may change without prior notice, but confirmed orders will not be affected.
Order Confirmation
Orders are confirmed only after:
- Agreement on product specifications
- Agreement on price
- Payment confirmation or deposit (if required)
Once the order is confirmed, production will begin.
Production Time
Production time depends on the product type and order quantity.
Estimated production time will be provided before the order is confirmed. Delays may occur due to high production demand, material availability, or international shipping conditions.
Shipping and Delivery
Orien Gloves ships products to customers worldwide.
Shipping time depends on:
- Destination country
- Shipping method
- Customs clearance
Customers are responsible for any import duties, taxes, or customs charges required by their country.
Payments
We accept payments through approved payment methods agreed upon during order processing.
Orders may require full payment or a partial deposit before production begins.
Production may start only after payment confirmation.
Returns and Refunds
Because most products are custom-made, returns and refunds are generally not accepted unless:
- The product is defective
- The product does not match the agreed specifications
If there is any issue with your order, please contact us within 5 days after receiving the product.
Intellectual Property
All designs, images, logos, and content on this website belong to Orien Gloves unless otherwise stated.
Customers must ensure they have permission to use any logos or trademarks provided for custom orders.
Orien Gloves is not responsible for trademark or copyright violations caused by customer-provided designs.
Limitation of Liability
Orien Gloves is not responsible for indirect damages, losses, or delays caused by factors outside our control, such as shipping delays, customs issues, or natural events.
Changes to Terms
Orien Gloves may update these Terms and Conditions at any time. Updated terms will be posted on this page.
Customers are encouraged to review this page periodically.
Contact Information
If you have questions about these Terms and Conditions, please contact us:
Orien Gloves
Email: oriengloves@gmail.com
WhatsApp: +92 3431104313
Location: Pakistan